For order help, include your order number and the email used at checkout so we can sort it quickly. For stockist leads or wholesale questions, tell us where you are based and what kind of account you run.

Before contacting us, the quickest answers may already be on these pages: FAQs, Shipping, Returns, Store locator, and Wholesale.

If you want to understand the product before reaching out, start with our ingredients and New Zealand honey pages.